Roald Dahl Charlie and the Chocolate Factory Medium Gift Bag with Tag

If you are in anyway unhappy with your order, please contact us within 14 days of receipt to request a return. Return postage costs are the responsibility of the customer and please obtain a proof of postage receipt for your records. Once the product has been received and inspected a full refund will be issued within 48 hours.

If the product is faulty or damaged, please contact us immediately to arrange a return and refund/or replacement, depending on availability.

Orders that are returned by the courier as undeliverable address or are not collected by the recipient will be subject to a handling fee of £3-£5 dependant on items ordered. Orders supplied to addresses out of the UK will be subject to a £10 handling fee.